Client Opinion Survey

Client Opinion Survey 2024

The Raymond James Client Opinion Survey is designed to seek feedback from clients about the service that Raymond James, London Wall provides. The survey is carried out every two years, with the most recent being distributed in early 2024.

Raymond James, London Wall
Client Opinion Survey 2024 Highlights

100%

of clients rated the service they receive from their Wealth Manager as Good or Excellent.1

88%

of clients said their portfolios have performed In line with, Above or Significantly Above Expectations.2

100%

of clients are Likely or Very Likely to continue using our services.3

100%

of clients see services as having either a Fair Value, Good Value or Excellent Value for Money.4
1 52 Responses
2 50 Responses
3 52 Responses
4 48 Responses

Client Testimonials

Client Opinion Survey

Dr Denyer

“Very professional, give good advice and are always ready to answer any questions I may have.”

Client Opinion Survey

Mr Andrews

“The service provided is excellent”

Client Opinion Survey

Brigadier Bakewell

“Excellent and timely advice and action from Harry Burnham and his team.”

Client Opinion Survey

Mr Hornibrook

"Good personal relations; prompt to respond; always helpful and patient"

Client Opinion Survey

Mr Pearson

“I've had nothing but great interaction with the RJ team looking after my portfolio and pension plans. They are straight talking and clear with their recommendations, leaving me to make my own decisions confidently.”